NANS Praises NCC Over New Refund Framework for Telecoms
Nigerian students hail NCC's new 30-second automatic refund rule for failed airtime and data transactions. Learn how this ₦10bn consumer protection move impacts millions.
Category : Search result: Nigerian telecoms consumer protection
NCC, CBN Secure Over N10bn Refunds for Failed Airtime
Nigerian telecoms regulator NCC reveals banks and telcos have refunded over N10bn for failed transactions. A new joint framework with CBN promises refunds within 30 seconds from March 2026.
Full List: FG Approves Over 400 Loan Apps for 2026
The FCCPC has published its 2026 register of approved digital lenders. See the full list of over 400 compliant apps and protect yourself from illegal operators.
Govt Blacklists 45 Illegal Loan Apps in 2026 Crackdown
The FCCPC has blacklisted 45 illegal digital lending apps in Nigeria for predatory practices. Learn the full list and how to stay safe from harassment and data theft.
SanDisk Rebrands SSD Line as Optimus at CES
SanDisk announces a major rebrand of its internal SSDs to the Optimus lineup, aiming to simplify consumer choice. Discover the new GX and GX PRO series.
Expert: Consumer Credit Key to Boosting Local Production
Aviation expert Capt. Samuel Caulcrick urges expansion of consumer credit for local goods to stimulate production, create jobs, and curb imports. Discover his economic strategy.
NCAA to Impose Stiffer Sanctions for Flight Delays
Nigeria's aviation regulator warns of tougher penalties for domestic airlines causing chronic flight disruptions. Learn about the new enforcement measures and passenger rights.
103 Loan Apps Face Ban as FCCPC Deadline Expires
Over 521 digital lenders now regulated by FCCPC as new rules take effect. 103 unregistered apps face enforcement. Discover the key provisions and sanctions.
Nigerian Lady Alarms Over Huge VAT on ₦3m Goods
A Nigerian lady's viral TikTok video exposes alarming VAT charges at an Ikeja store, sparking a national conversation on Nigeria's new tax law implementation and consumer rights.
Woman Calls Out Vendors Over Illegal VAT Charges
A Nigerian woman raises alarm over vendors illegally charging 'VAT' on everyday purchases. She shares shocking examples and calls for government intervention. Read her full story.
ATCON: Telecoms Overcame 2025 Challenges, See Growth Ahead
Nigeria's telecom industry body, ATCON, says 2025 was difficult but the sector expanded. It projects accelerated investment in 2026 driven by fibre, data centres, and supportive policies. Read the full outlook.
T2 Rebrand Fails, Loses 2,664 Subscribers in 3 Months
Fresh NCC data reveals T2, formerly 9mobile, continues to hemorrhage subscribers despite rebrand and MTN deal. Over 28,000 left in 2025. Read the full breakdown.
Golden Penny Rewards Consumers with Cars, Kitchen Makeovers
Golden Penny's 65th anniversary promotion rewards Nigerian consumers with cars, kitchen makeovers, and appliances. See how to join the weekly live draws.
NCAA secures N1bn passenger refunds in 2025
Nigeria's NCAA facilitated over N1 billion in passenger refunds in 2025, marking its highest-ever volume. The authority credits stricter enforcement and 24/7 consumer support for the shift.
Telefonica Cuts 5,500 Jobs in Spain
Telefonica announces a massive voluntary departure plan affecting 5,500 employees in Spain, costing €2.5 billion. The move is part of a new strategic focus. Read more.
FCCPC Issues Festive Warning on Transport Fare Hikes
The FCCPC clarifies that seasonal transport fare increases are not illegal but warns operators against exploitative practices. Consumers urged to report unfair pricing.
FCCPC Warns Against Arbitrary Yuletide Fare Hikes
The FCCPC warns road transporters against unexplained fare increases during Christmas travel. Consumers urged to confirm fares, keep receipts, and report violations.
FCCPC Cautions Transporters Against Arbitrary Fare Hike
The FCCPC warns road transporters against unexplained fare increases during Yuletide travel. Consumers urged to report unfair practices. Read details and how to complain.
NIVEA Rolls Out N3Billion Gift to Reward Nigerian Consumers
NIVEA Nigeria launches its biggest-ever consumer promo, investing N3 billion in cash prizes, SUVs, and trips to watch Real Madrid live in Spain. Find out how to participate.
Oshiomhole Questions New NMDPRA CEO on Policy Direction
Senator Adams Oshiomhole challenged the new NMDPRA CEO to abandon his predecessor's 'shameful' policies and prioritize protecting local industries for job creation. Watch the video.
US Inflation Cools Unexpectedly in November
US consumer inflation slowed to 2.7% in November, below forecasts. The data, delayed by a government shutdown, shows easing price pressures despite earlier tariff impacts. Read the full analysis.
CBN Guide: How to Report Banks for Failed Transactions
The Central Bank of Nigeria has outlined clear steps for customers to escalate complaints against banks over wrongful debits, failed transactions, and excessive charges. Learn the process to protect your rights.
Nigeria's Inflation Eases to 14.45% in November
Nigeria's headline inflation rate fell to 14.45% in November 2025, a significant drop from 16.05% in October. The National Bureau of Statistics attributes the moderation to CPI rebasing. Read the full analysis.
Inflation Falls to 14.45% in November 2025
Nigeria's inflation rate declined to 14.45% in November 2025, a significant drop from October. The NBS CPI report details the monthly and yearly trends, including food and core inflation figures across states.
China's Retail Growth Slows to 3-Year Low Amid Trade War
China's retail sales grew at the slowest pace in nearly three years in November, data shows. Weak domestic demand contrasts with strong exports, highlighting economic challenges. Read the full analysis.
Golden Terra Oil Voted Nigeria's Top Healthy Cooking Oil
Nigerian consumers have voted Golden Terra Soya Oil as the Most Preferred Healthy Cooking Oil at the 2025 Consumer Value Awards. Discover why 72% chose this heart-friendly brand.
Father's Spiritual Fast Protects Daughter from Obsessed Man
A Nigerian lady shares how her father's intense spiritual journey, including a 7-day fast, made a man obsessed with marrying her vanish. Read this powerful story of paternal protection.
New Platform Aims to Formalise Nollywood Screenwriting
A new digital platform, Write Worth, launches to protect Nigerian screenwriters with legal safeguards, escrow payments, and a secure marketplace. Discover how it changes the game.
US Inflation Data Shows Consumer Strain Before Holidays
Fresh US inflation data reveals a 2.8% rise in September, putting pressure on consumers as the festive season peaks. The Fed faces a key rate decision amid mixed economic signals. Read the full analysis.
Terra Wins Best Seasoning Brand with 76% Consumer Votes
Terra Seasoning Cube has been crowned the Best Seasoning Brand at the 2025 Consumer Value Awards, securing a massive 76% of consumer votes. Discover how this beloved brand continues to win Nigerian hearts.
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