Bank Customers Unhappy as New VAT Charges Begin
Nigerian bank customers express frustration as commercial banks implement 7.5% VAT on electronic services, adding to existing fees. Calls grow for CBN oversight. Read the full report.
Category : Search result: customer complaints
Noise Pollution Tops Lagos Environmental Complaints
LASEPA reports noise pollution dominated 2025 complaints. Agency plans stricter enforcement, more air monitors, and chemical market oversight to protect public health in Lagos.
Modern POS Systems Drive Nigerian Retail Sales
Discover how modern POS systems help Nigerian retailers increase sales, improve customer experience, and build loyalty through seamless digital payments and data insights. Act now to upgrade your retail operations.
FirstBank Leads 2026 Nigeria Economic Outlook Session
FirstBank's Nigeria Economic Outlook 2026, themed 'The Great Calibration', will equip customers with expert insights to navigate the year's economic landscape. Join the conversation.
Man Exposes Bank Tax Deduction Error in Viral Tweet
A Nigerian man's viral tweet exposes a puzzling N73.05 tax deduction by GTBank, sparking widespread debate on the new tax reforms and bank transparency. See the full story and reactions.
How to Report Electricity Problems in Nigeria - NERC Guide
Nigerian Electricity Regulatory Commission outlines the official complaint process for power supply issues. Learn how to escalate from DisCo CCU to NERC Forum for resolution.
Dispatch Rider Accused of Eating Customer's Order
A Nigerian business owner alleges a dispatch rider ate a customer's parfait. The rider counters with claims of advances, sparking a major online feud. Full story and video details inside.
Customer Threatens Banker Over New Tax Deductions
A Nigerian banker's screenshot of a customer's threatening message over new tax laws has gone viral, sparking reactions online. See the full story and public response.
Customer Warns Banker Over 2026 Family Tax Deductions
A Nigerian banker reveals a customer's threatening message about the new 2026 Tax Act. See the viral 'wahala' and public reactions to the impending tax reforms.
CBN Guide: How to Report Banks for Failed Transactions
The Central Bank of Nigeria has outlined clear steps for customers to escalate complaints against banks over wrongful debits, failed transactions, and excessive charges. Learn the process to protect your rights.
Ex-staff returns to old office, questions career stagnation
A Nigerian man's TikTok post about finding his former colleagues in the same roles after 5 years sparks a debate on career growth, fear of failure, and comfort zones. Read the full story and reactions.
Zenith Bank Wins Tech Trailblazer Award at Nexus 2025
Zenith Bank has been honoured with the Technology Trailblazer Award at the Qore Nexus 2025 event. The award recognises the bank's innovative use of next-generation tech to enhance digital banking in Nigeria. Discover how they are shaping the future of fin
Man Gets Birthday Surprise From Bank Staff in Nigeria
A Nigerian man received an unexpected birthday celebration from UBA staff while withdrawing money. Watch the viral video and see how the bankers' gesture shocked him.
Fast Ways to Block Your Union Bank Account
Learn the quickest methods to block your Union Bank account using USSD *826*6#, the UnionMobile app, or customer care. Protect your funds instantly during emergencies.
Executives: Data Discipline Unlocks Digital Revenue in Nigeria
At the Leadway Digital Growth Summit, industry leaders warned that Nigerian firms must adopt stricter data discipline and deeper collaboration to achieve measurable returns on digital marketing investments. Discover the key strategies.
Nigerian Banks Hit N33.24 Trillion in Customer Deposits
Ten Nigerian banks recorded over N33.24 trillion in savings deposits by September 2025, a 6.8% annual increase. See which Tier-2 banks led the growth and the latest CBN savings rates.
OPay Addresses Viral Shutdown Rumors in Nigeria
OPay dismisses social media rumors about shutting down operations in Nigeria. The fintech company confirms customer funds remain safe and accessible under CBN regulation.
Bvndle Rewards Festival: 5 Must-See Attractions
Discover the top 5 exciting features at Bvndle Rewards Festival this December. Enjoy live performances, surprise rewards, celebrity encounters and free registration for Nigeria's biggest customer appreciation event.
Man Dies While Waiting for Food Order in Zimbabwe
Tragedy strikes as customer collapses and dies while waiting for food at Bulawayo eatery. Police investigation ongoing. Learn emergency response tips.
Nigerian Banks Warn Customers Over Rising Fraud
Nigerian banks issue urgent fraud warnings to customers during International Fraud Awareness Week 2025. Learn how to protect your accounts from sophisticated scams.
Coronation Insurance Launches N35m Customer Promo
Coronation Insurance launches Insure and Win 2.0, offering N35 million in prizes to customers who purchase insurance policies from November 2025 to April 2026. Secure your future today!
Corps Member Cries Out Over 7:30am-4pm Work Hours
A Nigerian corps member's emotional TikTok video about her demanding 7:30am-4pm work schedule at her PPA has gone viral, sparking nationwide reactions about NYSC conditions.
Tailor's 24-hour dress delivery gets viral praise
A Nigerian tailor delivered a custom dress within 24 hours and received overwhelming praise from her customer via voice note. The customer became the center of attention at an event and received money sprays due to the stunning outfit.
POS Agent Marries Customer in Heartwarming Nigerian Love Story
A Nigerian POS agent shares her joyful story of marrying a loyal customer. Their viral TikTok video inspires thousands with this unexpected love connection.
Lady's Shocking Dry Cleaner Discovery Goes Viral in Nigeria
A Nigerian woman's routine visit to her dry cleaner turned into a jaw-dropping experience when she discovered the surprising truth about his home setup. Her viral story reveals unexpected realities about service providers in Nigeria.
Supap's AI Chatbot Tracks Customer Emotions
Nigerian AI startup Supap launches groundbreaking chatbot technology capable of mapping customer emotional journeys, transforming digital customer service across Africa.
Ecobank Leads Nigeria's Top Banks in Customer Deposits
New data reveals Nigeria's top 10 banks by customer deposits, with Ecobank leading the pack. Discover which financial institutions Nigerians trust most with their money and the staggering amounts involved.
Customer Relationship: Oxygen for Nigerian Businesses
Discover why customer relationship management is the lifeblood of Nigerian businesses. Learn expert strategies for building lasting connections that drive growth and sustainability in today's competitive market.
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