How to Report Electricity Problems in Nigeria - NERC Guide
Nigerian Electricity Regulatory Commission outlines the official complaint process for power supply issues. Learn how to escalate from DisCo CCU to NERC Forum for resolution.
Category : Search result: customer complaint unit
Teen burglar cooks breakfast in stolen home in KZN
A 14-year-old boy was caught frying eggs inside a Hazelmere home he allegedly burgled. The incident highlights youth crime and home security concerns in South Africa. Read the full story.
Benin petitions CAF over VAR glitch in AFCON loss
Benin Republic submits official complaint to CAF after a VAR malfunction denied them a crucial penalty in their 1-0 AFCON 2025 defeat to DR Congo. Get the full story and reactions.
CBN Directs Banks to Enable Foreign Card Use on ATMs, POS
The CBN mandates Nigerian banks to configure ATMs and POS terminals to accept foreign cards, introducing new security measures for transactions above $200 daily. Report challenges to the Consumer Protection Department.
Dispatch Rider Accused of Eating Customer's Order
A Nigerian business owner alleges a dispatch rider ate a customer's parfait. The rider counters with claims of advances, sparking a major online feud. Full story and video details inside.
Dikko: FIFA Will Punish DR Congo for Ineligible Players
NSC Chairman Shehu Dikko expresses strong confidence that FIFA will sanction DR Congo for fielding ineligible dual-nationality players in the World Cup playoff against Nigeria. Read the full details.
Heavy Security Deployment for Tinubu's Borno Visit
Borno Police deploy EOD units & tactical teams ahead of President Tinubu's visit. Expect traffic diversions in Maiduguri. Full details on security arrangements inside.
Customer Threatens Banker Over New Tax Deductions
A Nigerian banker's screenshot of a customer's threatening message over new tax laws has gone viral, sparking reactions online. See the full story and public response.
Police kill 2 kidnappers, rescue victim in Rivers
Rivers State Police Command operatives have rescued an abducted woman and killed two suspected kidnappers in a gun battle at their forest hideout in Emohua. Read the full details of the daring operation.
Customer Warns Banker Over 2026 Family Tax Deductions
A Nigerian banker reveals a customer's threatening message about the new 2026 Tax Act. See the viral 'wahala' and public reactions to the impending tax reforms.
Ex-staff returns to old office, questions career stagnation
A Nigerian man's TikTok post about finding his former colleagues in the same roles after 5 years sparks a debate on career growth, fear of failure, and comfort zones. Read the full story and reactions.
Man Pays N200k for Air Peace Flight, Criticises Service
A Nigerian man, Sammie, shares his experience flying Air Peace for N200,000. He criticises being served water in a plastic cup and an all-white crew on the one-hour flight. Read his full story and public reactions.
Zenith Bank Wins Tech Trailblazer Award at Nexus 2025
Zenith Bank has been honoured with the Technology Trailblazer Award at the Qore Nexus 2025 event. The award recognises the bank's innovative use of next-generation tech to enhance digital banking in Nigeria. Discover how they are shaping the future of fin
Community beats man for alleged assault on child
Angry residents in eThekwini, KZN, beat a man to a pulp for allegedly assaulting his girlfriend's 5-year-old daughter. The suspect was later handed to Verulam SAPS. Read the full report.
Nigeria Faces AIU Query Over Athletes' Age Discrepancies
The Athletics Integrity Unit demands Nigeria explain age irregularities for 16 athletes from the 2025 African U-18/U-20 Championships. The AFN must provide verifiable documents by January 16, 2026, or face a formal investigation.
Imo seals hotel, mortuary in kidnap syndicate probe
Imo State Government seals facilities linked to a wanted kidnap kingpin after discovering mutilated bodies. Police suspect illegal organ harvesting. Public demands probe into police unit.
Dad Leaves 3 Children to Find Own Way While He Drinks
A father in KZN abandoned his three young children on the road to go drinking. Reaction Unit South Africa rescued the kids walking with luggage. Read the shocking details.
Man Gets Birthday Surprise From Bank Staff in Nigeria
A Nigerian man received an unexpected birthday celebration from UBA staff while withdrawing money. Watch the viral video and see how the bankers' gesture shocked him.
Hilda Baci's Student Cries Over Locked Assignment Submission
A Benin-based baker enrolled in Hilda Baci's masterclass shares her heartbreaking experience after being unable to submit her final assignment when the chef locked the group chat. Read her full story and public reactions.
Fast Ways to Block Your Union Bank Account
Learn the quickest methods to block your Union Bank account using USSD *826*6#, the UnionMobile app, or customer care. Protect your funds instantly during emergencies.
Imo Police Kill 2 Kidnappers, Arrest 12 Suspects
Imo State Police Command neutralizes kidnappers, arrests suspects, recovers weapons, and denies human rights abuse allegations at tactical unit. CP Danjuma vows to sustain operations.
Executives: Data Discipline Unlocks Digital Revenue in Nigeria
At the Leadway Digital Growth Summit, industry leaders warned that Nigerian firms must adopt stricter data discipline and deeper collaboration to achieve measurable returns on digital marketing investments. Discover the key strategies.
EU Complaint: Microsoft Data Used for Israeli Surveillance
Microsoft faces a formal EU complaint for allegedly storing Palestinian data used by the Israeli military. The Irish Data Protection Commission is now assessing the case. Read the full details.
Imo Police Deny 'Tiger Base' Slaughterhouse Claims
Imo Police Command refutes social media allegations of torture & organ harvesting at 'Tiger Base,' calling it a smear campaign. CP Danjuma establishes a Human Rights Desk.
Microsoft EU Complaint Over Israeli Surveillance Data
Microsoft faces an EU data protection complaint for allegedly storing Israeli military surveillance data on Palestinians. The Irish DPC is assessing the case.
Imo Police Refute 'Tiger Base' Abuse Allegations
Imo State Police Command dismisses viral video alleging torture and organ trafficking at its anti-kidnapping unit. Commissioner establishes Human Rights Desk for oversight.
Nigerian Banks Hit N33.24 Trillion in Customer Deposits
Ten Nigerian banks recorded over N33.24 trillion in savings deposits by September 2025, a 6.8% annual increase. See which Tier-2 banks led the growth and the latest CBN savings rates.
OPay Addresses Viral Shutdown Rumors in Nigeria
OPay dismisses social media rumors about shutting down operations in Nigeria. The fintech company confirms customer funds remain safe and accessible under CBN regulation.
Bvndle Rewards Festival: 5 Must-See Attractions
Discover the top 5 exciting features at Bvndle Rewards Festival this December. Enjoy live performances, surprise rewards, celebrity encounters and free registration for Nigeria's biggest customer appreciation event.
Man Dies While Waiting for Food Order in Zimbabwe
Tragedy strikes as customer collapses and dies while waiting for food at Bulawayo eatery. Police investigation ongoing. Learn emergency response tips.
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