Interswitch has introduced its tailored Digital Forecourt suite, an integrated digital retail ecosystem designed to seamlessly connect payments, operations, and customer experiences within modern fuel retail environments. The unveiling took place at the NNPC Retail Business Transformation Summit held at the Petroleum Technology Development Fund (PTDF) in Abuja, where Interswitch participated as the headline technology partner.
Pay-As-You-Want Capability
At the core of the Digital Forecourt ecosystem is the Pay-As-You-Want capability, a flexible payment solution that enables customers to choose how they pay for fuel and related services across cards, transfers, USSD, QR, wallets, and other payment channels. This innovation empowers retailers to deliver faster, more convenient, and truly customer-centric experiences.
Summit Highlights
The summit convened regulators, industry leaders, technology providers, and key stakeholders to explore strategies shaping the future of retail energy in Nigeria. Discussions focused on digital innovation, customer-centric service delivery, operational optimisation, and the growing role of technology in building more efficient and future-ready retail ecosystems.
Interswitch's Vision
Speaking at the event, Managing Director of Industry Ecosystems at Interswitch, Chinyere Don-Okhuofu, emphasised the importance of building intelligent digital infrastructure to support long-term business transformation. She stated, True business transformation is not simply about adopting technology; it is about creating connected ecosystems that drive efficiency, improve experiences, and unlock new opportunities for growth. As industries continue to evolve, businesses must rethink how they engage customers, optimise operations, and deliver value at scale. She further noted that the future of retail energy will depend on how effectively businesses integrate technology into everyday operations to improve accessibility, convenience, and customer satisfaction.
Interactive Engagements
Beyond the curated sessions at the summit, Interswitch engaged stakeholders through interactive sessions at its exhibition showcase. Attendees experienced live demonstrations of the Digital Forecourt ecosystem, with the Pay-As-You-Want capability serving as a key enabler of its flexible, customer-first payment experience. These engagements provided industry players and partners with practical insights into how digital infrastructure can drive operational excellence and unlock new growth opportunities within the downstream sector.
