Maureen Esisi, the former wife of Nollywood actor Blossom Chukwujekwu, has publicly detailed her distressing experience with Coscharis Motors after taking her vehicle in for repairs. In a two-part video shared on social media, she described how she ended up at the automobile company's office and what she allegedly went through despite not receiving satisfactory service.
Background of the Issue
According to Esisi, she decided to sell her car not because it was faulty but because she wanted to upgrade after four years of use. One day while driving, the car began overheating. She stopped several times to pour water into the radiator, but the problem persisted. She then contacted GAC Motor, the manufacturer, and was allegedly told that the company no longer operated in Nigeria and had handed over its operations to Coscharis.
Alleged Charges and Delays
Esisi claimed that Coscharis charged her N200,000 to tow the vehicle from Lagos Island to its office on the Mainland. After inspecting the car, she was presented with a repair bill of nearly N3 million, along with a cost breakdown. She was also informed that she would have to wait about two months because some spare parts needed to be imported. During that period, she struggled to get updates as her calls and messages were allegedly ignored.
“They charged me N200k to tow it to the Mainland. I asked them to check everything after telling them what was wrong with the car. I was checking every week, but they were not picking up or returning my calls. They checked it and sent a quotation of almost N3 million, which I felt was ridiculous,” she said.
Further Complaints
Esisi later traveled abroad and began contacting the company a few weeks before the collection date. However, the date was shifted because the spare parts were delayed. After being informed that repairs were completed, she requested a test drive. The company initially resisted but later agreed. When she arrived, she noticed several red flags, including a flat tyre. She waited for almost an hour for the official responsible for the test drive, but eventually left without it because the person never showed up.
While driving home, she heard unusual noises from one of the tyres. After taking the vehicle for another inspection, she was told that repairs had to be carried out around the wheel area. She later contacted Coscharis again because the car resumed overheating. She insisted that the company pick up the car from her residence. When the car was returned, it was in a worse condition. She alleged that her fuel tank had been emptied and the engine cover was missing.
“I was furious and was screaming at the top of my voice. They finished my full tank, brought back the car in the worst state ever, and forgot the cover of the engine,” she added.
Public Reactions
Fans shared their experiences in the comment section, with many tagging the company's owner. @rommytop4real commented: “Even if you call a normal mechanic sef, it won’t have stressed you out like this. @coscharismotors this is pure evil and poor customer service.” @christian.iloma suggested: “Regarding the invoice listing the items that were replaced, did you request the old parts that were removed? It would be useful to inspect them, as this helps verify that the parts they claimed to have replaced were actually changed.”
@sugargurl888 wrote: “To think that the 3 million will buy a small Toyota Matrix is insane... a person spends all that money, still no get the service paid for. omo that's crazy. I'm having migraine on this issue.” @bimbocash reacted: “All these service centers are rip-offs. They call ridiculous prices over 2M to fix nothing and tell you parts are coming from abroad. At the end, your car will go worse, and you will end up selling your car cheaply due to its condition. They must be held accountable.”
Maureen Esisi Celebrates Birthday with New Car
Meanwhile, in a previous report, the Nigerian brand influencer and fashion designer celebrated her 35th birthday with stunning photos in a red dress and revealed that she had just acquired a new car to mark the occasion.
